FAQ | Scenic City Pumpkins
FAQ
Good questions.
How long do displays last?
Your display should last through Thanksgiving. We can't guarantee it, since weather, heat, and moisture all play a part, but most displays hold up beautifully all season. And if any pumpkin or gourd rots within 14 days of your install, we replace it free of charge.
When should I book?
As early as you can. Routes cap every week, and the earliest bookings get the best pumpkin variety plus first pick of install days.
Do you do businesses?
Yes: storefronts, venues, offices, and realtor closing gifts. Custom commercial installs start at $1,500, and we'll scale the design to your entry.
What happens after Halloween?
Add end-of-season removal & farm donation at checkout ($75 with The Drop-Off, The Double Drop, The Gourd Mix, or The Neutrals · $100 with Styled Harvest · $125 with The Estate) and we come back in November to haul everything away: pumpkins, bales, cornstalks, all of it.
Do you style the display, or do I?
Styled Harvest and The Estate include professional styling: we arrange the whole display on your porch. The Drop-Off, The Double Drop, The Gourd Mix, and The Neutrals are drop-offs: you style them your way, or add professional styling for $75 at checkout.
Do you take the pumpkins back?
We do, with the removal add-on. Pumpkins are donated to local farms rather than sent to a landfill.
Do I pick my exact install day?
You reserve a week, and we handle the rest. We route each week's installs geographically so every porch on the route gets done efficiently, then email you your exact day. Have an event or a date that matters? Leave it in the notes at checkout and we'll do our best to work around it.
Do you charge for delivery?
No, delivery is free everywhere in our service area. Outside it? Call or text (423) 903-6962, or message us on Instagram or Facebook for a custom delivery quote.
What's your refund policy?
Pumpkins are perishable, so all sales are final once your week is booked. Here's the guarantee instead: if any pumpkin or gourd rots within 14 days of your install, we replace it free of charge. Just text or email us a photo of the affected item and we'll arrange the replacement.
Can I add extras like straw bales, mums, or cornstalks?
Yes, straw bales ($30), mums in your choice of color ($35), dried corn stalk bundles ($55 for two, with bows), pumpkin stackers ($125), and jumbo prize pumpkins ($150) are available as add-ons. They're delivered alongside your package order in the same install week. Ordering add-ons on their own? Message us on Instagram first so we can confirm a delivery route. Prices before 9.25% TN sales tax.
Do I pay a deposit or the full amount?
Full payment at checkout. You reserve a week, and we'll email your exact install day within your week.
Still curious? DM us on Instagram Or call or text (423) 903-6962